Frequently Asked Questions About Auto Glass Repairs

why is a cracked (or improperly installed) windshield dangerous?

1. Your windshield prevents you from being ejected during an accident.

The safest place to be during a car accident is in the car. Your windshield is an important barrier that keeps you in the car. If you don't replace your windshield, a cracked windshield (or a poorly installed windshield) can fail during a collision or rollover, allowing you or your passenger to be ejected. A passenger ejected from a car or truck is much more likely to experience a serious injury or death. Cracked windshields expose the laminate that joins the layers of glass in the windshield, resulting in delaminating. It is this delaminating that results in a dangerous reduction in the structural integrity of a vehicle.

2. Your windshield is a "backstop" for your passenger side airbags.

In nearly all new vehicles equipped with airbags, the passenger side airbag deploys upward and bounces off the windshield glass to protect the passenger in a crash. When the airbag deploys, it does so at 150 to 200 miles per hour. Needless to say, a cracked windshield lacks the structural integrity necessary to absorb the force of a deployed airbag, with the result that passengers may be ejected and injured or killed if the airbag deployment is deformed by the windshield’s failure. In addition, an improper windshield replacement that fails will subject a vehicle’s occupants to the same risk of airbag failure as a cracked windshield.

3. Your windshield supports the roof.

An automobile's windshield is designed to prevent the roof from crushing you in a rollover accident. It's important to promptly replace your windshield because a cracked windshield will not meet any of the ANSI windshield performance and safety standards. Industry experts have estimated that windshields provide up to 70 percent of the structural integrity in a rollover accident. A cracked windshield may fail to support the roof if the car flips over, causing severe injury or death to occupants.

will my insurance rates go up if i get my auto glass or windshield replaced through my insurance?

No. Auto glass and windshield replacement fall under the comprehensive portion of your insurance rather than the “collision” portion. Broken auto glass does not reflect your driving ability and has no bearing on your level of risk to the insurance company. Therefore, the repair or replacement of your windshield will not influence your insurance premiums.

Consumer Tip: Most people don't realize that their insurance has a special lower deductible for auto glass damage. It's worth double checking to ensure you know your AUTO GLASS deductible rather than your collision deductible. Many people tell us they have a $500 windshield deductible, but when we confirm coverage, we find out that their AUTO GLASS deductible is only $100.

cracked windshield

call (619) 840-1638 with any additional questions.